Payment, Security & Privacy

Payment and Security

We accept VISA, Mastercard and AMEX via our secure Shopify online payment system. Or you can pay via PAYPAL by selecting the Paypal link at checkout. Paypal purchases attract the bonus of free return shipping for eligible purchases via Paypal’s Refunded Returns.

All payments taken are in Australian Dollars (AUD). Any international payment fees are the customer’s responsibility.

As a Sendy supporter, your security is super important to us, that’s why we chose Shopify as our e-commerce platform.

Shopify is certified Level 1 PCI DSS compliant. As a result, all Shopify online stores are automatically PCI compliant, which ensures customers have peace of mind when shopping from www.sendygear.com.

The Payment Card Industry Data Security Standard (PCI DSS) was adopted by the Payment Card Industry Council in 2005 with the aim of protecting card holder data used during online payments.
It is backed by American Express, Discover Financial Services, JCB International, MasterCard Worldwide, and Visa (source).

Customer credit card details are collected at each order and are never stored on the web server in any format. This eliminates the risk of customer's financial information being accessed by any third-party.

Privacy

Sendy is super committed to keeping your details private. Any information that we collect in relation to you is kept strictly secured.

We only use this information to identify your orders, send out Sendy’s super exciting news (you can unsubscribe at any time) and to personalise your shopping experience with us. That is all. We vow never to pass-on or sell or swap any of your personal details with anyone.

Sendy uses cookies to allow you to login to your account, maintain a wish list and purchase items in your shopping bag. We also use these cookies to help enhance the Sendy experience - they allow us to keep track of the way that you use our site. We don't treat the data collected as personal information or use it in association with other personal information. Being able to find out things like what type of web browsers you use, the page you visited before you came to our site, and the Sendy pages that you stop by helps us to evaluate behavioural trends and keep improving the Sendy experience.

We are always very happy to answer any questions you may have regarding privacy, via email at sendit@sendygear.com