Returns and Exchange

Sendy ‘No Concern’ Returns  

The Sendy Team knows that with online shopping, it can be tough to work out the correct size and style until you see it in real time. So, with Sendy ‘No Concern’ Returns, we’ve made it super easy to return or exchange your Sendy gear.

Sendy welcomes returns or exchanges if:

  1. You return your Sendy gear within 30 days of the delivery date;
  2. You return it in its original condition, unworn and with the tags attached;
  3. You return the completed Returns/Exchange Form; and
  4. You pay for the return postage and send it to:

SENDY RETURNS
ATT: WAREHOUSE MANAGER
40 ARCHBOLD ROAD
MINCHINBURY NSW
2770 AUSTRALIA

Important information: 

  • With Paypal purchases, you may score the bonus of free return postage under Paypal Refunded Returns. Under this feature, Paypay will credit your Paypal account for the cost of the return postage for eligible purchases, up to a maximum number of returns per year.
  • The Sendy Team will process returns/exchanges within 48hrs of receiving the delivery.
  • Sendy will cover the cost of the exchange postage back to you, EXPRESS so you can be sending it in a flash.

Faulty Gear?

While Sendy gear has quality construction that’s built for destruction, we know that sometimes things just slip through the cracks. In this rare instance, please get in touch on 1800 SENDY or email support@sendy.com.au. We’ll either send out a post bag for your return or we’ll refund your postage when the package arrives. If available, we’ll replace the product, or you can get a refund.

HELP!

The Sendy Team would love to hear from you! We’re on call ready to help 9am-5pm, 7 days per week.

Email: returns@sendygear.com.au

Phone: 1300 479 604 

Print your Returns/Exchange Form here