Get Your Sendy Gear, FAST!
The Sendy Team knows how key it is to be shredding in your new Sendy swag in a flash. So, we promise to do wheelies all the way to the post office ASAP after you place your order.
***PLEASE NOTE. DUE TO COVID 19 OUR SHIPPING PARTNERS MAY BE EXPERIENCING AN IMPACT ON SHIPPING TIMES. THE MOST AFFECTED AREAS ARE TASMANIA AND WA AT THIS STAGE. IF YOU HAVE ANY QUERIES PLEASE REACH OUT TO firstname.lastname@example.org***
If you’re in Australia or New Zealand, here’s the low-down:
- FREE Australia Post express shipping* Australia or New Zealand-wide for orders over $80.
- Flat rate of $8.95 for Australia Post standard and $14.95 for Australia Post Express shipping to Australia or New Zealand-wide for orders under $80.
- As much as we love our Kiwi neighbours, NZ customers will have to pay any NZ import taxes or duties. Sorry!
- Orders received before 10AM EST* on a business day will be sent that day. Orders placed on weekends or public holidays will be sent the next business day.
Sending all Sendy packages EXPRESS means you’ll be sending it within just 2-3 days of placing your order if you’re in Australia, and 3-7 days if you’re across the ditch in NZ.
Please note all wheelies in Sendy gear should be immediately posted to Instagram @sendygear #sendygear.
*Australia Post Express Post Service covers over 80% of Australian business addresses, private addresses and PO boxes. Delivery outside this network will receive the fastest possible delivery using existing transport links. The Sendy HQ, based in the Snowy Mountains is in the Canberra postal area (postcode 2625) and you can follow the link for a more detailed description of the express post network.
*EST: Eastern Standard Time
If you’re anywhere else in the world:
- FREE standard shipping* world-wide for orders over $125 or opt for express shipping* at a flat rate of $20.
- Flat rate of $20 standard shipping or $40 express shipping world-wide for orders under $125.
- Customers outside of Australia will have to pay any import taxes or duties. Sorry!
- Orders received before 10AM EST* on a business day are sent that day. Orders placed on weekends or public holidays will be sent the next business day.
*Standard shipping world-wide via Australia Post is super reliable and takes 4-10 business days. *Express shipping world-wide via Australia Post is equally as reliable and takes just 2-4 business days. *EST: Eastern Standard Time
Sendy Stock Availability
While the Sendy Team is busy updating product availability throughout the day, sometimes we’re so busy getting sendy that unavailable stock may be displayed online. If you order something that someone else has snapped up first, we’ll get in touch with these options:
- if we can re-order it, we’ll let you know the new delivery timeframe and get it to you as soon as it lands at Sendy HQ;
- switch it to something equally as awesome; or
- we’ll flick your money back to you.
If your item is faulty or an incorrect size simply open the Returns form here, follow the instructions and you are away.
If there are any questions or queries simply reach out to us at email@example.com.